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Best Auto Repair, Woodbridge

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Ask Six Simple Questions to Select the Right Auto Repair Shop


The non-profit Car Care Council recommends asking six simple questions to help identify the right auto repair shop to properly care for one of your most valuable assets, your car.

  1. Does the business employ ASE-certified technicians? Credentials and affiliations are indicators of professionalism and the management's commitment to training and education.
  2. Is the shop and customer waiting area clean and organized? Cleanliness and organization are signs of a well-run business.
  3. Are customers greeted and treated in a friendly and respectful manner? Many auto repair businesses excel in the area of customer service and satisfaction. A simple phone call to the shop to inquire about their services can give you a glimpse of how they treat customers.
  4. Does the business provide a written estimate? The business should complete a written estimate and request your signature prior to starting any repairs on your car.
  5. Does the business offer a warranty? Most auto repair businesses offer a warranty on parts and labor and the warranty is usually in writing or posted in the waiting area.
  6. Does the business have a list of satisfied customers or references that it is willing to give you? Satisfied customers and recommendations from family, friends and neighbors are helpful in finding a good shop. Many auto repair facilities also have company websites that are worth checking out as they often include testimonials and additional information about the business.

"A vehicle is a major purchase for most people, so it makes sense to take the time to select an auto repair facility that will take the best care of that investment," said Rich White, executive director, Car Care Council. "Being an informed auto care consumer means not only learning about your vehicle and its service needs, but also the facility that will make the repairs."

Source: Car Care Council


what our customers say

Great, great, great. Gary professional and courteous on the phone and face-to-face. No pressure for additional services I wasnt looking for. The service crew was professional, clean, efficient and fast. I highly recommend these guys.
T

Quick and thorough service, my family and I have come here for over 16 years. I recommend this place if you want to get a quick oil change or filter change.
A

Customer service is top notch! Gary is very welcoming and helpful. It is easy and quick for an oil change. I trust them to take care of my vehicles with honest advice as to any improvements.
C

I've been going to these guys for 15yrs. They have done all the work one both of my trucks. There is nothing i wouldn't trust them with. Theses guys are awesome, caring and true. Can't say enough about them.
P

Super fast and friendly. You stay in the car! Awesome. Midday slow time. Hot day, they gave me a wide plastic hose that pumped out cool air while they worked. Guy was very informative and super cautious as not to be a pushy salesman. Very good, I'm now a new repeat customer.
F

Good place for fast oil change. Look for on- line coupons to save a few dollars.
J

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