Clock icon

Best Auto Repair, Woodbridge

Clock icon

BIG OR SMALL
WE DO IT ALL

We combine the convenience of a quick lube
and a FULL FEATURED repair facility to meet
all of your auto repair and service needs.

OUR SERVICES Arrow Icon
  Verified Review(s)

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 703-680-9350 or make an appointment online!


what our customers say

Great, great, great. Gary professional and courteous on the phone and face-to-face. No pressure for additional services I wasnt looking for. The service crew was professional, clean, efficient and fast. I highly recommend these guys.
T

Quick and thorough service, my family and I have come here for over 16 years. I recommend this place if you want to get a quick oil change or filter change.
A

Customer service is top notch! Gary is very welcoming and helpful. It is easy and quick for an oil change. I trust them to take care of my vehicles with honest advice as to any improvements.
C

I've been going to these guys for 15yrs. They have done all the work one both of my trucks. There is nothing i wouldn't trust them with. Theses guys are awesome, caring and true. Can't say enough about them.
P

Super fast and friendly. You stay in the car! Awesome. Midday slow time. Hot day, they gave me a wide plastic hose that pumped out cool air while they worked. Guy was very informative and super cautious as not to be a pushy salesman. Very good, I'm now a new repeat customer.
F

Good place for fast oil change. Look for on- line coupons to save a few dollars.
J

  • Car Care Aware
TAP TO CALL NOW 703-680-9350 X