Clock icon

Best Auto Repair, Woodbridge

Clock icon

BIG OR SMALL
WE DO IT ALL

We combine the convenience of a quick lube
and a FULL FEATURED repair facility to meet
all of your auto repair and service needs.

OUR SERVICES Arrow Icon
  Verified Review(s)

How to Respond in a Tough Situation

Being in a car accident is the last thing anyone wants - but when it does happen, there are ways of making sure that the legal and insurance issues are handled with as little stress as possible.

  • First of all - stay calm.
  • If someone is injured, be sure to call for medical help.
  • Make sure you call the police.
  • Don't publicly make any statements where you either accuse the other person of causing the accident or take all the blame yourself. It could open you up to legal problems.
  • Whatever you do, don't leave the scene until you've had a chance to talk with the officer and you've gotten their name. It's important to make sure that your side of the story goes on the record. Afterward, it's a good idea to get a copy of the police report.
  • Make sure you have a pre-printed copy of your insurance information in the glove compartment, along with a camera you can use to provide pictures for the insurance company. A disposable camera with a flash for nighttime or interior shooting is usually best for this.
  • In dealing with the other driver, make sure you get their name, address, driver's license number and insurance information - and that they get the same information from you.
  • Also, make sure to get information from any witnesses as well.
  • Make sure you get pictures of any physical evidence of what could have caused the accident.
  • Write down pertinent details such as where the accident took place, what the weather was like, etc.
  • Once the information's exchanged, report the accident to the insurance company immediately, even if it's not your fault.
  • Make sure you understand how you're covered, and don't be afraid to ask the insurance company to explain the conditions of your coverage and payments.
  • Don't be afraid to seek legal advice - and don't sign anything if you don't understand it.
  • When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.
  • Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.

    You have a right to know what kind of parts are being used on your vehicle, and to know if your insurance policy dictates what kind of parts can be used in your car. If your policy lets you choose, you have the right to decide for yourself.
  • An insurance company also has the right to inspect your vehicle, but it is not required to do so. In addition, they cannot require you to visit one of their own claim centers.
  • And finally: Make sure you learn from this accident, but also let yourself move on from what happened. Everyone has an accident once in a while - it's just something that happens.

Remember - Drive Safely!

Want more information on your rights? To make an appointment, call us at 703-680-9350 or make an appointment online!


what our customers say

Great, great, great. Gary professional and courteous on the phone and face-to-face. No pressure for additional services I wasnt looking for. The service crew was professional, clean, efficient and fast. I highly recommend these guys.
T

Quick and thorough service, my family and I have come here for over 16 years. I recommend this place if you want to get a quick oil change or filter change.
A

Customer service is top notch! Gary is very welcoming and helpful. It is easy and quick for an oil change. I trust them to take care of my vehicles with honest advice as to any improvements.
C

I've been going to these guys for 15yrs. They have done all the work one both of my trucks. There is nothing i wouldn't trust them with. Theses guys are awesome, caring and true. Can't say enough about them.
P

Super fast and friendly. You stay in the car! Awesome. Midday slow time. Hot day, they gave me a wide plastic hose that pumped out cool air while they worked. Guy was very informative and super cautious as not to be a pushy salesman. Very good, I'm now a new repeat customer.
F

Good place for fast oil change. Look for on- line coupons to save a few dollars.
J

  • Car Care Aware
TAP TO CALL NOW 703-680-9350 X